In an industry where machine tools are expected to run for 30 years or more, parts availability and service support aren’t just nice to have; they’re mission-critical. Unfortunately, many control manufacturers are out of business or quietly stop supporting legacy systems, leaving shops scrambling for used parts from unreliable sources.
FANUC takes a different approach
FANUC promises lifetime support, meaning they will continue to provide parts and service as long as the system remains in use. It’s a bold claim and one we recently had the chance to put to the test.
As an Authorized CNC System Integrator, CNC Engineering, Inc. has retrofitted thousands of machine tools with FANUC controls. We also support our customers long after installation with parts, technical assistance, and service. So, when a longtime customer needed to replace a legacy DC servo drive and 2-axis card from a FANUC 10/11 control (circa 1990) they gave us a call.
The result - FANUC delivered
Both parts were available as factory-reconditioned units with short lead times, shipped directly from FANUC’s extensive parts inventory. The machine was back up and running without delay.
What Lifetime Support Looks Like in Practice
• Access to spare parts—even for controls from the 1980s and 90s
• Factory reconditioned units for legacy systems
• Free technical support and diagnostics
• Global service network and parts distribution
This level of commitment means lower risk for your operations, fewer obsolescence surprises, and better ROI on capital equipment.
Why It Matters
Retrofitting a machine with a FANUC control is about more than just upgrading performance. It’s about securing the long-term viability of your asset. With FANUC, you’re not just getting state-of-the-art technology, you’re getting a partner committed to long-term support.
At CNC Engineering, we help customers take full advantage of that promise through our retrofit solutions. Whether you’re looking to extend the life of a single machine or modernize your entire CNC fleet, we can help you build a future-proof solution.
Need help evaluating your legacy equipment?
Contact us to learn more about our FANUC retrofit solutions.